Privacy Policy

LAST MODIFIED: Apr 1, 2025

PLEASE READ THIS PRIVACY POLICY CAREFULLY

We are committed to protecting the privacy and security of your Personal Data. The information you share with us allows us to provide you with the best experience with our products and services. This Privacy Policy explains the privacy practices of Cupix, Inc. and its subsidiary companies. Please read below to learn how we collect, use and disclose Personal Data. By using Our Services, you consent to Our Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Services.
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Hereafter, Cupix, Inc. will be referred to as, “we”, “us”, “our” and “our services”. You as the client will hereafter be referred to as “you” and “your”. "Personal data" means any information related to a natural person or Data Subject that can be used to directly or indirectly identify the person.

For the purposes of the EU General Data Protection Regulation ("GDPR"), we are the Data Controller, that determines the purposes, conditions, and means of the processing of personal data.

1. Collection of Information

1.1 Registration and Payment Information

When ordering, registering or using our Services, as appropriate you will directly provide or submit information to us. Registration and payment information includes, for example:

• Your name and password
• Billing information such as billing address or credit card information
• Your contact information such as your e-mail address or mailing address
  
• All content that you create, share or upload on our Server during the course of registration and payment activities
  

1.2 Your Content

As described in our "Terms of Service", Your Content such as 360-degree photos, designs, models, data sets, images and documents will be submitted or uploaded to our cloud server in the course of engaging with our Services. Photos or any similar materials may include incidental personal information. We do not use this personal information for any purpose other than providing our Services that you signed up for. However, this information may be publicly displayed if you choose to publish the Results which may be created from our Services. If you do not want to publicly display personal information within these photos, you should not publish the Results containing these photos. You may also choose to disable or hide any photos containing personal information before you publish the Results to keep them from being publicly displayed.

1.3 Automatically Collected Information

When you use our Services, we automatically collect certain information about you through the Services, such as:

• Your internet protocol (IP) address, URL and location
• The date and time associated with transactions
• Metadata concerning photos you have uploaded
  
• Other interactions with the Services regarding your activities, (such as the links you click and pages you view), within the Services and other standard server-log information

2. The Purposes of Processing Your Information

We will use your information which may include Personal Data we collect to provide and improve our Services. Examples of such use include:

• Develop and improve the Services
• Understand your needs and interests to provide personalized Services
• Administer your use of the Services and process your transactions and billing
  
• Enhance the security and safety of the Services by identifying and authenticating “You”
  
• Send you periodic information about us including newsletters, voluntary surveys, new applications, special offers or promotions, and information about events and updates
  
• Conduct data and system analytics, including research to improve the Services
  

If at any time you would like to unsubscribe from receiving future newsletter emails, we include detailed unsubscribe instruction at the bottom of each email.

3. Protection

We implement a variety of security measures to maintain the safety of your personal data when you place an order or enter, submit or access your personal data. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers’ database, only to be accessible by those authorized with special access rights to such systems and who are required to keep the information confidential.

4. Disclosure

We will not share, sell, trade or otherwise transfer your personal information that we collect about you with outside parties except when we have your consent or to provide products or services you have requested. This does not include trusted third parties who assist us in operating our business activities, conducting our business or servicing you, as long as those parties agree to keep this information confidential. We may, however, share anonymous data in the aggregate, (in a form that does not personally identify you), with outside parties.

We may disclose information about you in any of the following situations: (i) If we receive a subpoena, warrant or any request from a court or other governmental entity that seeks data relating to the Services, (collectively, a “Legal Request”), we may be legally obligated to release your information; (ii) To enforce our Services policies or to protect ours or others’ rights, property or safety; (iii) In the event of a merger, acquisition or bankruptcy, management of our customer information may be transferred to its successor or assign, regardless of age; (iv) Also, we may disclose information that has been aggregated or that otherwise does not personally identify you for the use of marketing, advertising, analytics or other uses to improve our Services.

5. Transferring Data Internationally

Our headquarter is based in South Korea and operates the Cloud Services using Amazon Web Service. Your Personal Data will be stored in its one of data centers in the United States while other Your Content including photos that you submit to our Cloud Services will be stored in the nearest international Amazon Web Service Region to the address that you provided us.

In order to execute our Services, your Personal Data may be transferred to, stored at or processed in other countries, including the United States, Singapore, Australia, and United Kingdom, and other countries, which may not have equivalent privacy or data protection laws. However, regardless of where your Personal Data is transferred, we will protect it in accordance with this Privacy Policy and applicable law.

By dealing with us and submitting your Personal Data, you agree to the transfer, storage, and/or processing of your Personal Data.

6. Data Retention

We use physical, technical, organizational, and administrative safeguards to help protect your Personal Information from unauthorized access or loss. For example, we use technology like encryption to protect sensitive Personal Information (such as your account number) during transmission. We will retain your Personal Information for as long as you have your account with us, or as long as is needed for us to be able to provide the agreed Services to you.

This may include keeping your personal information after you have deactivated your account for the period of time needed for us to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our terms of services. Our general retention policy is to retain information for 6 years.

7. Cookies Policy

We do not use our own cookies, but there can be third-party cookies on our Web pages. By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

• What are cookies

• Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.
  
  Cookies can be "persistent" or "session" cookies.

• How we use cookies

• We don’t use our own cookies including essential cookies to authenticate users. However, we use various third party software on our Web pages, and they may place a number of cookies files in your web browser when you use and access our web-based Services including the home page. Third-party software may use their cookies to enable certain functions, to provide analytics, and so on.

• What are your choices regarding cookies

• If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
  
  Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, and some of our pages might not display properly.

• Where can you find more information about cookies
  

• You can learn more about cookies and the following third-party websites:

• • AllAboutCookies: http://www.allaboutcookies.org/
    
  • Network Advertising Initiative: http://www.networkadvertising.org/

8. Korean Personal Information Protection Act Compliance

We value your personal information and we have taken the necessary precautions to be in compliance with the Korean Personal Information Protection Act. In accordance with the Korean Personal Information Protection Act, you may access, modify or delete your personal information that you have uploaded to Our Server by logging into Our Server or mobile applications and clicking the ‘Setting’ page. Changes you make to your personal information in the Services take immediate effect.

9. Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA, (Children’s Online Privacy Protection Act), and we do not collect any information from anyone under 13 years of age. Our Services are all directed to persons who are at least 13 years of age or older. If we detect that any personal information of children under 13 years of age has been collected without the consent of a parent or guardian, we will take the proper steps to delete the information.

10. EU Citizen's Rights

If you are a citizen of the European Union, you are entitled to the following rights:

• The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
• The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
  
• The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
  
• The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
  
• The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  

If you wish to make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact details at the end of this Privacy Policy.

11. Changes

We may change, revise or update our Privacy Policy from time to time. When we change or update our Privacy Policy in a material way, a notice will be posted on our website along with the updated Privacy Policy or sent via your email.

CONTACT CUPIX

If you have any questions about this Privacy Policy, please contact us.

• Email: privacy@cupix.com
• Mail us a letter:

• For Customers and Authorized Users who use Cupix in the USA and Canada:
  
  Cupix America, Inc.
  7460 Warren Pkwy Suite 100 #3899,
  Frisco, TX 75034
  USA
  
  or
  
  For Customers and Authorized Users who use Cupix outside the USA and Canada:
  
  Cupix Asia Pacific Pty Ltd
  GPO BOX 5225 Brisbane, QLD 4001
  Australia
  
  or
  
  ‍Cupix, Inc.
  B-605, U-Space 2, 670 Daewangpangyo-ro,
  Bundang-gu, Seongnam-si, Gyeonggi-do,
  South Korea (Zip:13494)

UPDATES: PRIVACY POLICY

• April 04, 2017
• March 05, 2019

UPDATES: PRIVACY POLICY

• March 05, 2019
• May 25, 2025